Support

Questions, problems, and account help for LoreWind Studios products.

Contact us

Email support@lorewindstudios.com and we will get back to you as quickly as we can. Include the story or account the issue relates to, what you expected, and what happened instead.

Common topics

• Subscriptions and billing: once web payments launch, purchases made on the web will be managed from your account settings; when store apps launch, purchases made in a store app will be managed through that store's subscription settings (App Store or Google Play).
• Account access: if you cannot sign in, use the password reset on the sign-in page first, then contact us if it does not arrive.
• Content questions: LoreWind requires every user to be 18 or older. Future store apps will be non-explicit and will not expose, advertise, or link to NSFW-tagged content. Mature is a story rating and is separate from the NSFW tag. Content policies are described in our terms.
• Data: to request an export or deletion of your data, email us from the address on your account. See the privacy policy for what we store.

LoreWind is in early access; this page will grow as the product does.